Account Executive, Sales and Operations – Irving, Texas
Account Executive, Sales, and Operations – Irving, Texas
MicroDrive LLC is seeking a talented Sales and Operations Executive to focus on a range of tasks from developing brand new accounts to driving expansion across existing accounts, our Sales and Operations team transforms opportunity into action every day.
The goal of this role is to develop relationships with the end-users of the organization and generate meaningful sales. They will do this by championing the way for our partners across various geographical areas, industries, channels, or market segments by interacting with our influencer network through each program’s life cycle guiding them on the path to continued success through creating content that drives foot traffic and engagement. The ideal candidate possesses the ability to efficiently prioritize workflow along with superior relationship-building skills and deep knowledge of data analysis and the social media landscape.
Join us to do the best work of your career and make a profound social impact as Account Executive, Sales, and Operations on our team in Irving, Texas.
What you’ll achieve
As an Account Executive of Sales, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers. As an Account Executive of Sales, you will be responsible for maintaining and improving our operations pipeline and influencer network to generate top-performing content that satisfies our clients’ use cases.
You will:
You’ll work alongside industry veterans on challenging projects with team members from many backgrounds and disciplines, increasing your understanding of complex business problems from diverse perspectives and developing new skills and experience to help you at every stage of your career. The following list captures examples of skills you will be able to develop:
Develop an understanding of customers’ business and social media marketing requirements
Develop a deep understanding of how to use technology to manage information for decision-making
Leverage understanding of how data analytics collectively integrates with program construction
Data analysis and reporting to clients to help track campaign progress during campaigns
Efficiently collect and analyze program data and other information at the end of the program for reporting and create visual presentations using analysis of data to highlight takeaway
Oversee the day-to-day upkeep of client accounts, which involves heavy analysis of data collected to effectively communicate findings and recommendations to both technical and non-technical audience
Build a systematic methodology using data to evaluate and identify areas of optimization in current business processes
Create informative visualizations to effectively communicate campaign findings with stakeholders: internal and client-side
Coordinate and contribute to overall function objectives of best practices for overseeing data usage, data quality, and well-defined analytics to support the business
Responsible for producing clear and accurate project plan/timeline for incoming client briefs as far forward as possible potential dates for briefing, presentation, and delivery
Drive program delivery with key focus areas: on-time, on-budget, in-scope, with high quality and stability
Develop new strategies for increasing engagement
Execute a multi-tier, multi-industry influencer marketing strategy based on the identified business objectives
Determine and communicate internal and external action steps and responsibilities for all programs related to their team
Manage client objectives, expectations, and timelines while communicating changes/directions to internal team members
Establish and maintain relationships with key contacts while also ensuring that client relationships exist on multiple levels and grow over time
Develop and maintain high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement)
Conduct market research and always be familiar with trends, features, and industry landscape to position ourselves as industry experts in social media marketing
Track social media engagement to identify high-performing ideas and campaigns for scalability
Identify potential project risks and develop contingency plans
Apply influencer, social, marketing, and research expertise to conceptualize and execute memorable programs for a variety of audiences that are immune to boring & outdated tactics
Marketing and maintaining familiarity with effective content styles and trends
Identify key metrics to measure and iteratively improve upon each round of outreach to consistently deliver improvements on lead conversion
Compensation
The total target compensation range for this position in Texas: $55,000
Essential Requirements
Bachelor’s degree (BS/BA)
Familiar with Google Suite tools (sheets, docs, slides, etc.)
Highly computer literate
Familiar with Microsoft Office tools, particularly MS Excel
Extremely organized
Exceptional communication skills (written and verbal)
Exceptional customer service skills
Familiar with social media (TikTok, Facebook, Instagram) and their respective functionalities
Strong social media marketing skills
Detail oriented with a proven ability to be proactive in a fast-moving environment with shifting priorities and changing requirements
Understands and deals well with rapid development cycles; remains flexible and calm in the face of uncertainty
Strong knowledge of influencer marketing from both a B2C and B2B perspective, knows how to balance different types of work and stay on top of the details
Able to build and maintain strong, trust-based relationships across the organization
Resourceful and solutions-oriented, always has a solution in mind when managing up
Experience forming, growing, and maintaining strong client relationships
Possesses conflict resolution, and facilitates conversation by focusing on openness, honesty, and respect
Update relevant stakeholders or team members on project progress
Effectively present work from a delivery standpoint
Personal computer as MicroDrive will not be providing company laptops
Who we are
MicroDrive is the first SaaS-tech platform designed to bring hyper-local influencer marketing to the franchisee ecosystem.
Connect with your community: Our mission is to help our clients forge relationships with the hyper-local voices in and around their businesses.
Drive engagement: We want to change the way our clients’ customers interact with them and enhance the overall customer experience along with driving engagement in and around key locations.
Measure Success: MicroDrive is committed to bringing the latest digital measurement and transparency solutions to businesses.
MicroDrive’s Flexible & Hybrid Work Culture
Our offices are located in Irving, Texas. At MicroDrive LLC, we believe our best work is done when flexibility is offered. We know that freedom and flexibility are crucial to all our employees and our hybrid work style goal is to allow team members to have the freedom to ideat, be innovative, and drive results their way. That being said, we prefer onsite at the office 3 times a week, flexible with remote/work from home if needed.
Come as You Are
MicroDrive LLC is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
You must be authorized to work in the United States without sponsorship.
Program Management and Analytics - Internship Spring 2025
Account Executive, Sales, and Operations – Irving, Texas
MicroDrive LLC is seeking a talented program management intern to champion the way for our partners and interact with our influencer network through each program’s life cycle guiding them on the path to continued success through creating content that drives foot traffic and engagement. The ideal candidate possesses the ability to efficiently prioritize workflow along with superior relationship building skills and deep knowledge of data analysis and the social media landscape to execute marketing campaigns for our clients.
As a member of our team, you’ll work alongside industry veterans on work challenging projects with team members from many backgrounds and disciplines, increasing your understanding of complex business problems from diverse perspectives and developing new skills and experience to help you at every stage of your career.
Program management interns are responsible for adopting MicroDrive’s agile methodology which breaks projects into phases and emphasizes continuous collaborations and improvement across various teams within our organization. Program management interns will be required to oversee the day-to-day upkeep of client accounts, which involves heavy analysis of data collected to effectively communicate findings and recommendations to both technical and non-technical audience. Build a systematic methodology using data to and evaluate and identify areas of optimization in current business processes. Each module within each program can vary in length, size, scope, and require various skill sets as it depends on the client’s challenge- due to the varied nature of our clients.
Who we are:
MicroDrive is the first SaaS-tech platform designed to bring hyper-local influencer marketing to the franchisee ecosystem.
Connect with your community: Our mission is to help our clients forge relationships with the hyper-local voices in and around their businesses.
Drive engagement: We want to change the way our clients’ customers interact with them and enhance the overall customer experience along with driving engagement in and around key locations.
Measure Success: microDrive is committed to bringing the latest digital measurement and transparency solution to the franchisee ecosystem.
Duties:
● Deep understanding of how people use technology to manage information for decision-making
● Leverage understanding of how data analytics collectively integrates with program construction
● Data analysis and reporting to clients to help track campaign progress during campaigns
● Efficiently collect and analyze program data and other information at the end of program for reporting and create visual presentations using analysis of data to highlight takeaways
● Create informative visualizations to effectively communicate campaign findings with stakeholders: internal and client-side
● Coordinate and contribute to overall function objectives of best practices for overseeing data usage, data quality and well-defined analytics to support the business
● Responsible for producing clear and accurate project plan/timeline for incoming client briefs as far forward as possible potential dates for briefing, presentation and delivery
● Drive program delivery with key focus areas: on-time, on-budget, in-scope, with high quality and stability
● Write social media captions that speak to the company’s target audience
● Develop new strategies for increasing engagement
● Ensure brand message is consistent both for MicroDrive and our clients
● Execute a multi-tier, multi-industry influencer marketing strategy based on the identified business objectives
● Determine and communicate internal and external action steps and responsibilities for all programs related to their team
● Manage client objectives, expectations and timelines while communicating changes/directions to internal team members
● Establish and maintain relationships with key contacts while also ensuring that client relationships exist on multiple levels and grow over time
● Develop and maintain high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement)
● Track social media engagement to identify high-performing ideas and campaigns for scalability
● Identify potential project risks and develop contingency plans
● Willingness to learn and grow
● Conduct market research to position ourselves as industry experts in social media marketing and maintain familiarity with effective content styles and trends
● Identify key metrics to measure and iteratively improve upon each round of outreach to consistently deliver improvements on lead conversion
Skills:
● Highly computer literate
● Familiar with Microsoft Office tools, particularly MS Excel
● Extremely organized
● Exceptional communication skills (written and verbal)
● Exceptional customer service skills
● Familiar with Social media (TikTok, Facebook, Instagam) and their respective functionalities
● Strong social media marketing skills
● Detail oriented with proven ability to be proactive in a fast-moving environment with shifting priorities and changing requirements
● Understands and deals well with rapid development cycles; remains flexible and calm in the face of uncertainty
● Strong knowledge of influencer marketing from both a B2C and B2B perspective, knows how to balance different types of work and stay on top of the details
● Able to build and maintain strong, trust-based relationships across the organization
● Resourceful and solutions-oriented, always has solution in mind when managing up
● Experience forming, growing, and maintaining strong client relationships
● Possesses conflict resolution, facilitates conversation by focusing on openness, honesty and respect
● Update relevant stakeholders or team members on the project progress
Experience:
Experience with social media, office systems and processes, efficient and effective office management experience, as well as customer service and/or sales experience would be particularly useful in this role. If pursuing undergraduate degree, candidate should currently be between their Sophomore and Senior year.
This is an exciting opportunity for a creative individual with a passion for marketing to make a significant impact on brands through their social media campaigns. If you have the skills and drive to excel in this role, we would love to hear from you.
Other information:
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. MicroDrive LLC is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation.
This is an internship that is structured to be offered as a for-credit opportunity for students currently enrolled which we can assist in by providing any documentation or references in a case-by-case basis.
Job Type: Internship
Expected hours: 25 – 40 per week
Benefits:
Flexible schedule
Referral program
Work Location: Hybrid remote in Irving, TX 75062